Multiview—an exploration in information systems development
Australian Computer Journal - Special Issue on Information Systems
Supporting electronic group processes: a social perspective
SIGCPR '95 Proceedings of the 1995 ACM SIGCPR conference on Supporting teams, groups, and learning inside and outside the IS function reinventing IS
interactions
interactions
On the move with a magic thing: role playing in concept design of mobile services and devices
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Designing for mobility, collaboration and information use by blue-collar workers
ACM SIGGROUP Bulletin
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This paper aims to describe two approaches that Information System designers can adopt for understanding human interaction in a social context: Structuration theory and Contextual Design. Outlining how both perspectives can provide an effective and systematic understanding of the interaction needs of users in real-world settings and also facilitate the design goal of inspiring groupware designers to think about new technologies in innovative ways, the paper also suggests a number of ways in which these two perspectives complement each other. An example of how the methods of Contextual Design were applied in practice to understanding and designing for mobile work is discussed.