Re-place-ing space: the roles of place and space in collaborative systems
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
“Making place” to make IT work: empirical explorations of HCI for mobile CSCW
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Going wireless: behavior & practice of new mobile phone users
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Contextual Design: Defining Customer-Centered Systems
Contextual Design: Defining Customer-Centered Systems
Designing to support communication on the move
CHI '03 Extended Abstracts on Human Factors in Computing Systems
Supporting human interaction through digital technology: theory and practice
ISICT '03 Proceedings of the 1st international symposium on Information and communication technologies
MACCS: enabling communications for mobile workers within healthcare environments
Proceedings of the 8th conference on Human-computer interaction with mobile devices and services
Balancing work, life and other concerns: a study of mobile technology use by Australian freelancers
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
MACCS:: an industrial study of hands-free wireless communications for mobile healthcare workers
Proceedings of the 1st ACM SIGMOBILE international workshop on Systems and networking support for healthcare and assisted living environments
International Journal of Mobile Communications
Ideas for mobile services created and explored in an ethnographical study
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
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The uptake of mobile phones in the UK has increased exponentially in the past two years, indicating that a wider range of users are now utilising mobile technologies in different contexts than ever before. Still little is known about how mobile technologies are used amongst different populations in specific contexts and this research addresses the context of work use by blue-collar workers with an aim to augmenting this with new mobile technologies better suited to their informational and communicative needs.Most of the current public domain research into mobile device use practice concentrates primarily on professional workers (the ubiquitous 'mobile professional') and 'knowledge workers' (e.g. Bellotti and Bly, 1996; O'Hara et al. 2001). It seeks to discover how mobile technology, particularly Personal Digital Assistants (PDA's) and 'communicators', can be designed to help mobile professionals retain a sense of awareness of their workplace and work colleagues while they are away from their traditional workplaces. To a lesser extent, 'teens' (Ling, 2000) using SMS/text messaging and novice users (e.g. Palen, 2000) are also examined, but there is very little understanding of the nature of other, and equally as important (in terms of the numbers of users and their importance to the economy), less well represented user groups.