CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
“Making place” to make IT work: empirical explorations of HCI for mobile CSCW
GROUP '99 Proceedings of the international ACM SIGGROUP conference on Supporting group work
Dealing with mobility: understanding access anytime, anywhere
ACM Transactions on Computer-Human Interaction (TOCHI)
Contextual Design: Defining Customer-Centered Systems
Contextual Design: Defining Customer-Centered Systems
Designing for mobility, collaboration and information use by blue-collar workers
ACM SIGGROUP Bulletin
User experience of communication before and during rendezvous: interim results
Personal and Ubiquitous Computing
Emerging research methods for understanding mobile technology use
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
An approach to mobile collaborative mapping
Proceedings of the 2008 ACM symposium on Applied computing
Annotation architecture for mobile collaborative mapping
Proceedings of the 6th International Conference on Advances in Mobile Computing and Multimedia
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We investigated what mobile workers do when they are mobile to achieve their communication goals, using contextual interviews and ethnographically inspired observations in a variety of settings. Implications for the design of mobile technology were extracted from the raw data collected in the fieldwork using such novel design techniques as 'Day in the Life' vignettes, affinity diagrams, and consolidated artefact models from Contextual Design. Our findings are being using to generate software prototypes for supporting mobile activities.