Anaphora resolution: short-term memory and focusing
ACL '85 Proceedings of the 23rd annual meeting on Association for Computational Linguistics
Providing a unified account of definite noun phrases in discourse
ACL '83 Proceedings of the 21st annual meeting on Association for Computational Linguistics
How to interface to advisory systems? Users request help with a very simple language
CHI '88 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An architecture for anaphora resolution
ANLC '88 Proceedings of the second conference on Applied natural language processing
User studies and the design of natural language systems
EACL '89 Proceedings of the fourth conference on European chapter of the Association for Computational Linguistics
A language-independent anaphora resolution system for understanding multilingual texts
ACL '93 Proceedings of the 31st annual meeting on Association for Computational Linguistics
Evaluating discourse processing algorithms
ACL '89 Proceedings of the 27th annual meeting on Association for Computational Linguistics
Cues and control in expert-client dialogues
ACL '88 Proceedings of the 26th annual meeting on Association for Computational Linguistics
An assessment of written/interactive dialogue for information retrieval applications
Human-Computer Interaction
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Novice users engaged in task-oriented dialogues with an adviser to learn how to use an unfamiliar statistical package. The users' task was analyzed and a task structure was derived. The task structure was used to segment the dialogue into subdialogues associated with the subtasks of the overall task. The representation of the dialogue structure into a hierarchy of subdialogues, partly corresponding to the task structure, was validated by three converging analyses. First, the distribution of non-pronominal noun phrases and the distribution of pronominal noun phrases exhibited a pattern consistent with the derived dialogue structure. Non-pronominal noun phrases occurred more frequently at the beginning of subdialogues than later, as can be expected since one of their functions is to indicate topic shifts. On the other hand, pronominal noun phrases occurred less frequently in the first sentence of the subdialogues than in the following sentences of the subdialogues, as can be expected since they are used to indicate topic continuity. Second, the distributions of the antecedents of pronominal noun phrases and of non-pronominal noun phrases showed a pattern consistent with the derived dialogue structure. Finally, distinctive clue words and phrases were found reliably at the boundaries of subdialogues with different functions.