Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
When conventions collide: the tensions of instant messaging attributed
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The character, functions, and styles of instant messaging in the workplace
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
The role of the author in topical blogs
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Exploring Qualitative Sharing Practices of Social Metadata: Expanding the Attention Economy
The Information Society
PRIMIExperience: experience sampling via instant messaging
Proceedings of the ACM 2011 conference on Computer supported cooperative work
The sociality of fieldwork: designing for social science research practice and collaboration
Proceedings of the 17th ACM international conference on Supporting group work
Qualitative data collection technologies: a comparison of instant messaging, email, and phone
Proceedings of the 17th ACM international conference on Supporting group work
Personal informatics in chronic illness management
Proceedings of Graphics Interface 2013
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Interviews often serve as the cornerstone of human-computer interaction research. As a research method, they can both be deeply valuable and distinctly challenging. Pragmatic challenges of interviews include the travel that may be required to meet face-to-face with a respondent or the time necessary to transcribe the exchange. As a tool for conducting interviews, instant messaging presents some compelling potential benefits to mitigate challenges such as these. And yet, over the medium of instant messaging, the genre of the interview takes on a different character. Drawing from our experiences conducting interviews over instant messaging, we reflect on the implications of using this new medium for conducting interviews.