Current state of decision support system and expert system technology
Journal of Systems Management
“Model management for group decision support"
Management Information Systems Quarterly
The state of knowledge-based systems
Communications of the ACM
Intelligent agents extend knowledge-based systems feasibility
IBM Systems Journal
End users as expert system developers?
Journal of End User Computing
Naive Semantics to Support Automated Database Design
IEEE Transactions on Knowledge and Data Engineering
The enabling role of decision support systems in organizational learning
Decision Support Systems
The design, development, and validation of a knowledge-based organizational learning support system
Journal of Management Information Systems
Journal of Management Information Systems
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This research examines the graphical approach to implementing an expert system instead of the programming approach of the traditional "if then/else" construct. The rule base and knowledge base are built into the graphical model and only observation on the part of the user is needed for effective discrimination among choices. The application model is designed around a relational database management system with the user interface generated in Visual Basic and a rule base implemented through a hierarchy of mutually exclusive options presented to the user based on choices made as the user progresses through the various decision levels. Decision factors are based on observation of the discriminatory aspects of the objects to be classified as exhibited by the objects and maintained in the knowledge base. Human control is established through explanation and real-time recording and tracking of all choices made for any object under consideration.