The productivity paradox of information technology
Communications of the ACM
Investment in information systems and the financial performance of the firm
Information and Management
Technology investment and business performance
Communications of the ACM
The substitution of information technology for other factors of production: a Firm Level Analysis
Management Science - Special issue: Frontier research on information systems and economics
Does successful investment in information technology solve the productivity paradox?
Information and Management
Information and Management
Investigating the value of information technology in productive efficiency: an analytic and empirical study
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Information technology value through different normative lenses
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Internet market strategies: antecedents and implications
Information and Management
A hybrid GA-ant colony approach for exploring the relationship between IT and firm performance
International Journal of Business Information Systems
Internet market strategies: Antecedents and implications
Information and Management
An alternative measure of the ICT-Opportunity Index
Information and Management
An exploratory study of the SCM practices and IT usage: an emerging market context
International Journal of Information Technology and Management
International Journal of Business Information Systems
Organizational impact of system quality, information quality, and service quality
The Journal of Strategic Information Systems
Information technology and productivity: Empirical evidence from the Chinese electronics industry
Information and Management
Empirical research on information technology value
International Journal of Networking and Virtual Organisations
Thirst for Business Value of Information Technology
International Journal of Technology Diffusion
Information Resources Management Journal
Finding the Role of Time Lags in Radio Frequency Identification Investment
International Journal of Strategic Information Technology and Applications
The impact of Business Intelligence systems on stock return volatility
Information and Management
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Identifying the business value of information technology (IT) investments has been a major concern of managers and researchers. Various studies have addressed this issue but have provided contradictory results. Here, we explore the relationship between IT investments and firm performance using a relatively new technique, multivariate adaptive regression splines (MARS), and attempt to answer two questions: (1) do investments in IT have a positive impact on organizational productivity? and (2) for a given level of investment, what portion of the total should be invested in IT to maximize organizational productivity? Our results suggest that depending on the conditions that applied, an unbiased observer could either conclude that investments in IT has a positive statistically significant effect on productivity, or that there is a 'productivity' paradox. This suggests that the relationship between IT investments and organizational performance is much more complex than that found in some other studies. Our results could also provide guidance to managers who are responsible for determining the allocation of organizational resources.