Computers and Industrial Engineering
Information Sciences: an International Journal
Computers and Industrial Engineering
Information Sciences: an International Journal
International Journal of Approximate Reasoning
Expert Systems with Applications: An International Journal
An evidential reasoning based approach for quality function deployment under uncertainty
Expert Systems with Applications: An International Journal
A hybrid approach to concept selection through fuzzy analytic network process
Computers and Industrial Engineering
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
A decision support system for fuzzy multi-attribute selection of material handling equipments
Expert Systems with Applications: An International Journal
A method for solving fuzzy multicriteria decision problems with dependent criteria
Fuzzy Optimization and Decision Making
The construction of a comprehensive model for production strategy evaluation
Fuzzy Optimization and Decision Making
Computers and Industrial Engineering
Integrating preference analysis and balanced scorecard to product planning house of quality
Computers and Industrial Engineering
Fuzzy analytic hierarchy process: A logarithmic fuzzy preference programming methodology
International Journal of Approximate Reasoning
An intelligent approach to machine tool selection through fuzzy analytic network process
Journal of Intelligent Manufacturing
Determining the final priority ratings of customer requirements in product planning by MDBM and BSC
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
A hybrid ANP evaluation model for electronic service quality
Applied Soft Computing
Soft computing based on interval valued fuzzy ANP-A novel methodology
Journal of Intelligent Manufacturing
Computers and Industrial Engineering
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Quality function deployment (QFD) has been used to translate customer needs (CNs) and wants into technical design requirements (DRs) in order to increase customer satisfaction. QFD uses the house of quality (HOQ), which is a matrix providing a conceptual map for the design process, as a construct for understanding CNs and establishing priorities of DRs to satisfy them. This article uses the analytic network process (ANP), the general form of the analytic hierarchy process (AHP), to prioritize DRs by taking into account the degree of the interdependence between the CNs and DRs and the inner dependence among them. In addition, because human judgment on the importance of requirements is always imprecise and vague, this work concentrates on a fuzzy ANP approach in which triangular fuzzy numbers are used to improve the quality of the responsiveness to CNs and DRs. A numerical example is presented to show the proposed methodology. © 2004 Wiley Periodicals, Inc.