Axiomatic foundation of the analytic hierarchy process
Management Science
Group decision support with the analytic hierarchy process
Decision Support Systems
Planning and design of industrial engineering education quality
ICC&IE Selected papers from the 22nd ICC&IE conference on Computers & industrial engineering
On site: an “out-of-box” experience
Communications of the ACM
Computers and Industrial Engineering
Synchronous quality function deployment (QFD) over world wide web
Computers and Industrial Engineering - 26th International conference on computers and industrial engineering
Computers and Industrial Engineering
The out-of-box home experience: remote from reality
interactions - Whose profession is it anyway?
International Journal of Intelligent Systems
Computers and Industrial Engineering
Group decision making to better respond customer needs in software development
Computers and Industrial Engineering
Special issue on out-of-box experience and consumer devices
Personal and Ubiquitous Computing
Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology
A methodology of determining aggregated importance of engineering characteristics in QFD
Computers and Industrial Engineering
Rapid tooling route selection for metal casting using QFD-ANP methodology
International Journal of Computer Integrated Manufacturing
Estimating the functional relationships for quality function deployment under uncertainties
Fuzzy Sets and Systems
IEEE Transactions on Systems, Man, and Cybernetics, Part C: Applications and Reviews
On the invalidity of fuzzifying numerical judgments in the Analytic Hierarchy Process
Mathematical and Computer Modelling: An International Journal
A quantitative methodology for acquiring engineering characteristics in PPHOQ
Expert Systems with Applications: An International Journal
Computers and Industrial Engineering
Evaluation and management of new service concepts: An ANP-based portfolio approach
Computers and Industrial Engineering
Expert Systems with Applications: An International Journal
Computers and Industrial Engineering
A systematic methodology to deal with the dynamics of customer needs in Quality Function Deployment
Expert Systems with Applications: An International Journal
Integrating preference analysis and balanced scorecard to product planning house of quality
Computers and Industrial Engineering
An approach for manufacturing strategy development based on fuzzy-QFD
Computers and Industrial Engineering
Determining the final priority ratings of customer requirements in product planning by MDBM and BSC
Expert Systems with Applications: An International Journal
A rough set approach for estimating correlation measures in quality function deployment
Information Sciences: an International Journal
Rough set-based approach for modeling relationship measures in product planning
Information Sciences: an International Journal
A fuzzy ANP model for supplier selection as applied to IC packaging
Journal of Intelligent Manufacturing
Risk evaluation of customer integration in new product development under uncertainty
Computers and Industrial Engineering
Use of ANP weighted crisp and fuzzy QFD for product development
Expert Systems with Applications: An International Journal
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Quality Function Deployment (QFD), as a customer-driven tool, is generally used in the early phase of new or improved products/services design process, and therefore most of the input parameters are highly subjective in nature. The five major input components of the QFD, which are laid in the House of Quality (HOQ), namely, the customer requirement, the technical attribute, the relationship matrix, the correlation matrix, and the benchmarking information, play a central role in determining the success of QFD team. Accurate numerical judgment representations are of high importance for the QFD team to fill in the values of each of those components. In this paper, a generic network model, based on Analytic Network Process (ANP) framework, will be proposed to systematically take into account the interrelationship between and within those components simultaneously and finally derive their relative contribution. In particular, with respect to a rapidly changing market, the incorporation of the new product development risk, the competitors' benchmarking information, and the feedback information into the network model may be considered as a novel contribution in QFD literature. Not only does this network model improve the QFD results' accuracy, but it also serves as a generalized model of the use of ANP in QFD with respect to the previous research. A simple illustrative example of the proposed network model will be provided to give some practical insights.