Transitive closures of fuzzy thesauri for information-retrieval systems
International Journal of Man-Machine Studies
Proximity relations in the fuzzy relational database model
Fuzzy Sets and Systems
Uncertainty and vagueness in knowledge based systems
Uncertainty and vagueness in knowledge based systems
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Ethnographically-informed systems design for air traffic control
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Agents that reduce work and information overload
Communications of the ACM
Identification of dynamic fuzzy models
Fuzzy Sets and Systems
Transforming work: collaboration, learning, and design
Communications of the ACM
A Virtual Window on media space
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Object-oriented client/server Internet environments
Object-oriented client/server Internet environments
Tickertape: awareness in a single line
CHI 98 Cconference Summary on Human Factors in Computing Systems
Cooperative Management of Enterprise Networks
Cooperative Management of Enterprise Networks
Information Systems Methodologies; A Framework for Understanding, 2nd Ed.
Information Systems Methodologies; A Framework for Understanding, 2nd Ed.
A Re-Engineering, Methodology for CooperativeManagement of Enterprise Networks
Journal of Network and Systems Management
The Challenges of CSCW for Open Distributed Processing
Proceedings of the IFIP TC6/WG6.1 International Conference on Open Distributed Processing II
Integrated Management from E-Business Perspectives: Concepts, Architecture, and Methodologies
Integrated Management from E-Business Perspectives: Concepts, Architecture, and Methodologies
A Methodology for Redesigning the Collaborative Processes with undesirable Multi-way Task Dependency
ICOIN '01 Proceedings of the The 15th International Conference on Information Networking
Awareness Modeling and Its Application in Cooperative Network Management
ICPADS '00 Proceedings of the Seventh International Conference on Parallel and Distributed Systems
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Advanced Technology Track - Volume 5
Design for unanticipated use...
ECSCW'93 Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work
Supporting cooperative awareness with local event mechanisms: the groupdesk system
ECSCW'95 Proceedings of the fourth conference on European Conference on Computer-Supported Cooperative Work
Managing cooperation in e-business systems
Information Systems Frontiers
Fuzzy awareness model for disaster situations
Intelligent Decision Technologies
Electronic games for aged care and rehabilitation
Healthcom'09 Proceedings of the 11th international conference on e-Health networking, applications and services
A framework for crisis management in developing countries
Intelligent Decision Technologies
Policy-based Awareness Management (PAM): Case study of a wireless communication system at a hospital
Journal of Systems and Software
Review: A framework for awareness maintenance
Journal of Network and Computer Applications
Maintaining awareness using policies; Enabling agents to identify relevance of information
Journal of Computer and System Sciences
Information Systems Frontiers
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Cooperative management is concerned with the management of networks and services involving the cooperation of a number of human/organizational entities. One of the prerequisites for efficient management of these complex systems is related to understanding of the roles of humans and the ways hey interact with each other. Cooperative management Methodology for Enterprise Networks (CoMEN) achieves these objectives by defining an abstract measure of cooperation called Awareness level that is based on Computer Supported Cooperative Work (CSCW) concepts and techniques. In view of the abstract nature of the awareness level definitions, it is not clear how abstract awareness levels can be accurately translated into equivalent cooperative management design parameters. This paper explores the notion of fuzzy sets that enables the use of linguistic values for awareness levels. This is aimed at unveiling of the deficiencies in the existing collaborative support tools with a view to developing more effective cooperative applications. We also model the CSCW tools in terms of repositories and communication mechanisms using fuzzy notions with a view to arrive at a formal design methodology for cooperative management systems. The idea has been illustrated with a case study in a large telecom organization.