The Nurnberg funnel: designing minimalist instruction for practical computer skill
The Nurnberg funnel: designing minimalist instruction for practical computer skill
Information technology for cognitive support
The human-computer interaction handbook
How universal is good design for older users?
CUU '03 Proceedings of the 2003 conference on Universal usability
Universal Access in the Information Society
Interface design and engagement with older people
Behaviour & Information Technology - Designing Computer Systems for and with Older Users
Web accessibility for older users: successes and opportunities (keynote)
Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)
Age and web access: the next generation
Proceedings of the 2009 International Cross-Disciplinary Conference on Web Accessibililty (W4A)
Multi-Layered Interfaces to Improve Older Adults’ Initial Learnability of Mobile Applications
ACM Transactions on Accessible Computing (TACCESS)
Avaliação de interface de um aplicativo para uso em telefone celular e voltado para a terceira idade
Proceedings of the IX Symposium on Human Factors in Computing Systems
How Older Adults Learn to Use Mobile Devices: Survey and Field Investigations
ACM Transactions on Accessible Computing (TACCESS)
International Journal of Human-Computer Studies
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This paper looks at effective training as a way of extending older people's computer use. Computer training approaches from Carroll's work on minimal manuals and training wheels approaches were combined with recommendations for design for older users drawn from the literature in order to design an interactive tutorial for training older users in file management skills. The design factors behind the tutorial are described. 25 older participants were chosen who had failed to learn file management skills using other methods. Tests of these participants' ability to perform file management tasks after completing the tutorial showed that an interactive tutorial that was carefully designed for older learners could, in fact, extend the range of skills available to these users.