Using think aloud protocol with blind users:: a case for inclusive usability evaluation methods

Authors:
Sambhavi Chandrashekar;Tony Stockman;Deborah Fels;Rachel Benedyk
Affiliations:
University of Toronto, Toronto, CANADA;Queen Mary University of London, London, U.K.;Ryerson University, Toronto, CANADA;University College London, London, U.K.
Venue:
Proceedings of the 8th international ACM SIGACCESS conference on Computers and accessibility
Year:
2006

Citing 2
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Abstract

There is a need to assess the applicability of conventional Usability Evaluation Methods to users with disabilities, given the growing importance of involving these users in the usability evaluation process. We found that conventional Think Aloud Protocol cannot be used as is, and will require modification to be useful, when evaluating websites with blind users.