Developing negotiation decision support systems that support mediators: a case study of the Family_Winner system

Authors:
Emilia Bellucci;John Zeleznikow
Affiliations:
School of Information Systems, Victoria University, Melbourne City, Australia;School of Information Systems, Victoria University, Melbourne City, Australia
Venue:
Artificial Intelligence and Law - Online dispute resolution
Year:
2005

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Abstract

Negotiation Support Systems have traditionally modelled the process of negotiation. They often rely on mathematical optimisation techniques and ignore heuristics and other methods derived from practice. Our goal is to develop systems capable of decision support to help resolve a given dispute. A system we have constructed, Family_Winner, uses empirical evidence to dynamically modify initial preferences throughout the negotiation process. It sequentially allocates issues using trade-offs and compensation opportunities inherent in the dispute.