Development of an instrument measuring user satisfaction of the human-computer interface
CHI '88 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Refining the test phase of usability evaluation: how many subjects is enough?
Human Factors - Special issue: measurement in human factors
A survey of usability evaluation in virtual environments: classification and comparison of methods
Presence: Teleoperators and Virtual Environments - Virtual environments: Virtual environments and mobile robots: Control, simulation, and robot pilot training
Software Tools for Collection and Analysis of Observational Data
Proceedings of HCI International (the 8th International Conference on Human-Computer Interaction) on Human-Computer Interaction: Ergonomics and User Interfaces-Volume I - Volume I
Knowledge worker intranet behaviour and usability
International Journal of Business Intelligence and Data Mining
Long Tail Attributes of Knowledge Worker Intranet Interactions
MLDM '07 Proceedings of the 5th international conference on Machine Learning and Data Mining in Pattern Recognition
Browsing Assistance Service for Intranet Information Systems
ICDM '08 Proceedings of the 8th industrial conference on Advances in Data Mining: Medical Applications, E-Commerce, Marketing, and Theoretical Aspects
Enhancing Wikipedia Editing with WAI-ARIA
USAB '09 Proceedings of the 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society on HCI and Usability for e-Inclusion
Long tails and analysis of knowledge worker intranet browsing behavior
BIS'07 Proceedings of the 10th international conference on Business information systems
Usability analysis framework based on behavioral segmentation
EC-Web'07 Proceedings of the 8th international conference on E-commerce and web technologies
A framework for industrial automation
Proceedings of the Workshop on Open Source and Design of Communication
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This paper identifies a number of factors involved in current practices of usability testing and presents profiles for three prototype methods: think-aloud, subjective ratings, and history files. We then identify ideal levels to generate the profile for new methods. These methods involve either a human observer or a self-administration of the test by the user. We propose methods of automating the evaluation form by dynamically adding items and modifying the form and the tasks in the process of the usability test. For self-administration of testing, we propose similar ideas of dynamically automating the forms and the tasks. Furthermore, we propose methods of eliciting the user's goals and focus of attention. Finally, we propose that user testing methods and interfaces should be subjected to usability testing.