Management information systems: conceptual foundations, structure, and development (2nd ed.)
Management information systems: conceptual foundations, structure, and development (2nd ed.)
Graphics and managerial decision making: research-based guidelines
Communications of the ACM
Unified theories of cognition
The effect of information presentation on decision making: a cost-benefit analysis
Information and Management
Decision making under time pressure: a model for information systems research
Information and Management
The effects of decision support and task contingencies on model formulation: a cognitive perspective
Decision Support Systems - Special issue: DSS on model formulation
Patterns in information search for decision making: the effects of information abstraction
International Journal of Human-Computer Studies
Stress caused by waiting: a theoretical evaluation of a mathematical model
Journal of Mathematical Psychology
Managing Web-enabled technologies in organizations
Web-enabled technologies assessment and management: critical issues
Managing Web-enabled technologies in organizations
A study of web users' waiting time
Proceedings of the 2000 information resources management association international conference on Challenges of information technology management in the 21st century
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Evaluating the Impact of Dss, Cognitive Effort, and Incentives on Strategy Selection
Information Systems Research
The effects of time pressure and completeness of information on decision making
Journal of Management Information Systems
Tabulated decision aids and airfare pricing
Electronic Commerce Research and Applications
Information Systems Frontiers
How query cost affects search behavior
Proceedings of the 36th international ACM SIGIR conference on Research and development in information retrieval
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Web delays are a persistent and highly publicized problem. Long delays have been shown to reduce information search, but less is known about the impact of more modest "acceptable" delays -- delays that do not substantially reduce user satisfaction. Prior research suggests that as the time and effort required to complete a task increases, decision-makers tend to reduce information search at the expense of decision quality. In this study, the effects of an acceptable time delay (seven seconds) on information search behavior were examined. Results showed that increased time and effort caused by acceptable delays provoked increased information search.