Designing for usability: key principles and what designers think
Communications of the ACM
The case against user interface consistency
Communications of the ACM
Coordinating user interfaces for consistency
Making usable, useful, productivity-enhancing computer applications
Communications of the ACM
Usability in practice: how companies develop user-friendly products
Usability in practice: how companies develop user-friendly products
Cost-justifying usability
The Xerox Star: an influential user interface design
Proceedings of a workshop on Human-computer interface design : success stories, emerging methods, and real-world context: success stories, emerging methods, and real-world context
Bringing usability effectively into product development
Proceedings of a workshop on Human-computer interface design : success stories, emerging methods, and real-world context: success stories, emerging methods, and real-world context
Proceedings of a workshop on Human-computer interface design : success stories, emerging methods, and real-world context: success stories, emerging methods, and real-world context
Bringing design to software
The invisible computer
User interface directions for the Web
Communications of the ACM
Windows Interface Guidelines for Software Design
Windows Interface Guidelines for Software Design
The Inmates Are Running the Asylum
The Inmates Are Running the Asylum
User Centered System Design; New Perspectives on Human-Computer Interaction
User Centered System Design; New Perspectives on Human-Computer Interaction
Apple Human Interface Guidelines: The Apple Desktop Interface
Apple Human Interface Guidelines: The Apple Desktop Interface
A study of interface design for widgets in web services through usability evaluation
Proceedings of the 2nd International Conference on Interaction Sciences: Information Technology, Culture and Human
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Usability is a system attribute that results when users can accomplish their tasks effectively, efficiently, and with a high level of satisfaction.ï戮 ï戮 A system with poor usability can result in long task times, high error counts, large support costs, long training times, and user dissatisfaction.ï戮 ï戮 Consequently, usability is of increasing importance in the marketplace.ï戮 ï戮 This paper explores the process, skills, and tools required for an organization to produce usable systems.ï戮 ï戮 User-centered design is a development process that identifies and ensures that end user needs are met through an iterative cycle of prototyping and evaluation.ï戮 ï戮 The paper discusses skills (human factors engineering and multimedia interaction designers) and tools (usability laboratories and design guidelines) that support a user-centered design process.ï戮 ï戮 The paper also identifies factors to consider when justifying the expenses associated with developing usable systems.ï戮 ï戮 Throughout the paper, the author includes examples of his own experiences in managing a usability organization.