Information filtering and information retrieval: two sides of the same coin?
Communications of the ACM - Special issue on information filtering
Information seeking in electronic environments
Information seeking in electronic environments
Task complexity affects information seeking and use
Information Processing and Management: an International Journal
Journal of the American Society for Information Science
Information behaviour: an interdisciplinary perspective
Information Processing and Management: an International Journal
From highly relevant to not relevant: examining different regions of relevance
Information Processing and Management: an International Journal
Information management for the intelligent organization (2nd ed.): the art of scanning the environment
Journal of the American Society for Information Science - Special issue on the 50th anniversary of the Journal of The American Society for Information Science: part 2: paradigms, models and methods of information science
Information Processing and Management: an International Journal - Special issue on Information Seeking In Context (ISIC)
Real life, real users, and real needs: a study and analysis of user queries on the web
Information Processing and Management: an International Journal
Cognitive design of home pages: an experimental study of comprehension on the World Wide Web
Information Processing and Management: an International Journal
Web Work: Information Seeking and Knowledge Work on the World Wide Web
Web Work: Information Seeking and Knowledge Work on the World Wide Web
Information Processing and Management: an International Journal
Information seeking and mediated searching. Part 5. User-intermediary interaction
Journal of the American Society for Information Science and Technology
On contexts of information seeking
Information Processing and Management: an International Journal
ScentTrails: Integrating browsing and searching on the Web
ACM Transactions on Computer-Human Interaction (TOCHI)
The concept of relevance in IR
Journal of the American Society for Information Science and Technology
Generalizing Generalizability in Information Systems Research
Information Systems Research
Design Research: Methods and Perspectives
Design Research: Methods and Perspectives
The many faces of accessibility: engineers' perception of information sources
Information Processing and Management: an International Journal
Improving the quality of online presence through interactivity
Information and Management
Facing and bridging gaps in Web searching
Information Processing and Management: an International Journal
The relationship between information and personal knowledge in new product development
International Journal of Information Management: The Journal for Information Professionals
Journal of the American Society for Information Science and Technology
State of the art literature review on performance measurement
Computers and Industrial Engineering
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Engineers face a wide range of gaps when trying to identify, acquire, and utilize information from the Web. To be able to avoid creating such gaps, it is essential to understand them in detail. This paper reports the results of a study of the real life gaps in information usage processes of 17 engineers. Using the critical incident interviewing technique, 65 examples of information usage processes were uncovered. An inductive analysis of these data, using the constant comparison method, yields five classes of identification gaps, of acquisition gaps, and of utilization gaps. Within these fifteen gap classes, 79 types of information usage gaps are identified. The results of this study confirm and extend existing studies on information usage gaps. Future research should examine whether such gaps need to be bridged and, if so, how they could be bridged.