A behavioral approach to information retrieval system design
Journal of Documentation
Where should the person stop and the information search interface start?
Information Processing and Management: an International Journal
Information retrieval interaction
Information retrieval interaction
ASIS '92 Proceedings of the 55th annual meeting on Celebrating change : information management on the move: information management on the move
Information Processing and Management: an International Journal
User goals on an online public access catalog
Journal of the American Society for Information Science - Special issue: current research in online public access systems
A study of search intermediary working notes: implications for IR system design
Information Processing and Management: an International Journal
Interaction in information retrieval: selection and effectiveness of search terms
Journal of the American Society for Information Science
Information behaviour: an interdisciplinary perspective
Information Processing and Management: an International Journal
Elicitation behavior during mediated information retrieval
Information Processing and Management: an International Journal
Modern Information Retrieval
Intermediary's information seeking, inquiring minds, and elicitation styles
Journal of the American Society for Information Science and Technology
Understanding patrons' micro-level information seeking (MLIS) in information retrieval situations
Information Processing and Management: an International Journal
The reality of media preferences: do professional groups vary in awareness?
Journal of the American Society for Information Science and Technology
Engineers and the Web: An analysis of real life gaps in information usage
Information Processing and Management: an International Journal
Journal of the American Society for Information Science and Technology
In the bookshop: examining popular search strategies
Proceedings of the 11th annual international ACM/IEEE joint conference on Digital libraries
User models as revealed in web-based research services
Journal of the American Society for Information Science and Technology
On sociocultural aspects of user elicitation
Proceedings of the 4th Information Interaction in Context Symposium
Hi-index | 0.00 |
This article is the fifth in a series of articles from our study examining information-seeking behavior in relation to information-retrieval (IR) interaction. This article focuses on the examination of the interaction variables within Saracevic's (1989) triadic IR model. The analysis involved an examination of the information-searching behavior of academic researchers during a mediated interaction with an IR system, particularly concentrating on the interaction between the information seeker, the search intermediary, and the IR system. To explore the variables during mediated search interaction, two small-scale studies of mediated on-line searching were conducted at the University of Sheffield. The studies involved mainly qualitative data analysis of interview transcripts and on-line search results, together with quantitative data analysis of questionnaire results. The studies specifically investigated: (1) aspects of the mediated search process, (2) relevant information sources, and (3) interaction measures derived from search logs and tape transcripts, and related interaction measures. Findings include: (1) a number of different types of interactions were identified, (2) the presearching interactions between information seeker and intermediary aided the information seeker to identify their idea and problem, and (3) most information seekers in this study were at the problem definition stage or problem resolution stage following the search process. From this research, it is clear that the interaction did affect the search process. The intermediary helped the users to identify their search terms more clearly and focus on the references obtained. In most cases, the users and intermediary considered the communication process very effective, and the interactions that took place during the on-line search were found to affect the users' perceptions of the problem, personal knowledge, and relevance judgments. The interaction process aided the users to obtain very useful results with help from the intermediary. In general, the users gave a positive evaluation of the retrieved answers in terms of focus, completeness, novelty, and degree of nonrelevancy.