Semistructured messages are surprisingly useful for computer-supported coordination
ACM Transactions on Information Systems (TOIS)
WYSIWIS revised: early experiences with multiuser interfaces
ACM Transactions on Information Systems (TOIS)
Design of a multi-media vehicle for social browsing
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Object lens: a “spreadsheet” for cooperative work
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Collaborative document production using quilt
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Sharing views and interactions with single-user applications
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
Replicated architectures for shared window systems: a critique
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Determinants and patterns of control over technology in a computerized meeting room
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Learning from user experience with groupware
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Why CSCW applications fail: problems in the adoption of interdependent work tools
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Findings from observational studies of collaborative work
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
Post-mechanistic groupware primitives: rhythms, boundaries and containers
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. part 2
Structure and support in cooperative Environments: the Amsterdam Conversation environment
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. part 2
Design for conversation: lessons from Cognoter
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
User approaches to computer-supported teams
Technological support for work group collaboration
Cognoter: theory and practice of a colab-orative tool
CSCW '86 Proceedings of the 1986 ACM conference on Computer-supported cooperative work
Collaboration transparency in desktop teleconferencing environments
Collaboration transparency in desktop teleconferencing environments
Re-coupling tailored user interfaces
CSCW '98 Proceedings of the 1998 ACM conference on Computer supported cooperative work
Constructing distributed groupware systems: a walk on the Wilde side
Proceedings of the 8th ACM SIGOPS European workshop on Support for composing distributed applications
Tailoring as Collaboration: The Mediating Role of Multiple Representations and ApplicationUnits
Computer Supported Cooperative Work
Wilde: Supporting Change in Groupware
COORDINATION '00 Proceedings of the 4th International Conference on Coordination Languages and Models
Multimodal multiplayer tabletop gaming
Computers in Entertainment (CIE) - Interactive TV
Tensions across the scales: planning infrastructure for the long-term
Proceedings of the 2007 international ACM conference on Supporting group work
Evaluation of a role-based approach for customizing a complex development environment
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Beyond performance: Feature awareness in personalized interfaces
International Journal of Human-Computer Studies
Modeling, simulation, and practice of floor control for synchronous and ubiquitous collaboration
Multimedia Tools and Applications
Investigating the Role of a Large, Shared Display in Multi-Display Environments
Computer Supported Cooperative Work
Authenticating operation-based history in collaborative systems
Proceedings of the 17th ACM international conference on Supporting group work
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For groupware to be considered successful, it must be usable and acceptable by most, if not all, members of the group. Yet the differences present between group members--their varying roles, needs, skills--and the differences between groups as a whole are a serious obstacle to achieving uniform acceptance of the groupware product, especially when the product treats all people and groups identically. This paper raises several consequences of not accommodating individual differences, and then offers a possible solution to the problem. First, instances of groupware failure are described: the inability of the group to reach a critical mass; the unequal accessibility of the groupware by participants; the failure to accommodate the different roles participants may play; the failure to balance the work done against the benefits received; and the failure of groupware to evolve with the needs of the group. Second, the notion of personalizable groupware is proposed, defined as a system whose behaviour can be altered to match the particular needs of group participants and of each group as a whole. Finally, the paper presents SHARE, a working example of personalizable groupware. SHARE is a shared screen system that offers its users a flexible choice of floor control models to help them mediate their interactions with the shared application.