Partially shared views: a scheme for communicating among groups that use different type hierarchies
ACM Transactions on Information Systems (TOIS)
Support of cooperative work by electronic circulation folders
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
Open information systems semantics for distributed artificial intelligence
Artificial Intelligence
Sharing perspectives in distributed decision making
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Knowledge-based systems analysis and design
Knowledge-based systems analysis and design
AMS formalism: an approach to office modeling and OIS development
ACM SIGMIS Database
An overview of workflow management: from process modeling to workflow automation infrastructure
Distributed and Parallel Databases - Special issue on software support for work flow management
Analyzing due process in the workplace
ACM Transactions on Information Systems (TOIS) - Special issue: selected papers from the conference on office information systems
ACM Transactions on Information Systems (TOIS) - Special issue: selected papers from the conference on office information systems
Models for supporting the redesign of organizational work
COCS '95 Proceedings of conference on Organizational computing systems
Artificial intelligence and virtual organizations
Communications of the ACM
Supporting optimization of business-to-business e-commerce relationships
Decision Support Systems
The New Science of Management Decision
The New Science of Management Decision
Expert Systems: Principles and Programming
Expert Systems: Principles and Programming
Facilitating cross-organisational workflows with a workflow view approach
Data & Knowledge Engineering - Special issue: Contract-driven coordination and collaboration in the internet context
AGENT WORK: a workflow system supporting rule-based workflow adaptation
Data & Knowledge Engineering
Universal Enterprise Integration: Challenges of and Approaches to Web-Enabled Virtual Organizations
Information Technology and Management
Towards Adaptive Workflow Enactment Using Multiagent Systems
Information Technology and Management
Case handling: a new paradigm for business process support
Data & Knowledge Engineering
A methodology for content-centered design of ambient environments
DESRIST'10 Proceedings of the 5th international conference on Global Perspectives on Design Science Research
| Hi-index | 12.05 |
A persistent problem in the use of automated workflow management systems for inter-organizational workflows has been the need for manual redefinition of coordination points in the process models when either organization changes its processes. Coordinating communications between production-chain organizations are usually based on the notification of completion of tasks by one party which constitute pre-conditions for activity in another organization; autonomous task changes disrupt coordination. This paper describes a workflow re-coordination model and corresponding expert support system based on workflow goals which are more stable than the low-level machine, role and technique dependent activities which implement them. Following development of the model, we describe a set of three elementary disruption cases which span a large number of common workflow changes. Using these cases we demonstrate that common coordination disruption situations can be totally or partially repaired by use of an expert coordination subsystem.