Domain expert user development: the smartgov approach

Authors:
George Lepouras;Costas Vassilakis;Constantin Halatsis;Panagiotis Georgiadis
Affiliations:
University of Peloponnese, Tripolis, Greece;University of Peloponnese, Tripolis, Greece;University of Athens, Athens, Greece;University of Athens, Athens, Greece
Venue:
Communications of the ACM - ACM's plan to go online first
Year:
2007

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Abstract

The European Union's SmartGov project transforms public-sector employees into developers of the government e-services used directly by the public.