Experience with personalization of Yahoo!
Communications of the ACM
A theory of personalized recommendations
CHI '02 Extended Abstracts on Human Factors in Computing Systems
User Centered System Design; New Perspectives on Human-Computer Interaction
User Centered System Design; New Perspectives on Human-Computer Interaction
User Modeling and User-Adapted Interaction
CHI '00 Extended Abstracts on Human Factors in Computing Systems
One-to-one e-commerce: who's the one?
CHI '01 Extended Abstracts on Human Factors in Computing Systems
The Appropriation of Interactive Technologies: Some Lessons from Placeless Documents
Computer Supported Cooperative Work
Creating an E-commerce environment where consumers are willing to share personal information
Designing personalized user experiences in eCommerce
eMoto: emotionally engaging interaction
Personal and Ubiquitous Computing
A theory of personalisation of appearance: quantitative evaluation of qualitatively derived data
Behaviour & Information Technology
DigiDress: a field trial of an expressive social proximity application
UbiComp'05 Proceedings of the 7th international conference on Ubiquitous Computing
Mobile Technology for Children: Designing for Interaction and Learning
Mobile Technology for Children: Designing for Interaction and Learning
Advances in Games Technology: Software, Models, and Intelligence
Simulation and Gaming
A cross culture study on phone carrying and physical personalization
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Self-determination of work play asynchronous mobile communication
International Journal of Mobile Communications
User attitudes towards news content personalization
International Journal of Human-Computer Studies
Psychological needs and virtual worlds: Case Second Life
International Journal of Human-Computer Studies
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A number of emerging technologies including mobile phones and services, on-line shopping and portals, and games and communities are designed to provide users with control over appearance and functioning. Understanding why users personalise could help design personalisation features so that they promote the acceptance and adoption of information and communication technology (ICT). This paper examines the psychological underpinnings of users' willingness to expend effort to personalise ICT. The important role of the basic need of self-determination [Deci, E.L., Ryan, R.M., 2000. The''what'' and ''why'' of goal pursuits: Human needs and the self-determination of behaviour. Psychological Inquiry 11, 227-268] is argued for. Personalisation features can align the psychological resources with the user's action and therefore enhance performance and enjoyment of use. First, they can promote autonomy and the sense of being an origin and therefore transform technology to 'my technology.' Second, personalisation features can support competence by increasing the effectiveness of user's actions. At its best, personalisation becomes rewarding activity in itself regardless of the achieved effects, for example when personalisable features participate in flow experiences. Third, through its appearance functions, technology can support the basic need of relatedness through expression of emotion and identity, ego-involvement, and territory marking. Several positive effects can be identified: engagement, performance, persistence, identity, social acceptance, and social status. The paper concludes by discussing implications to design.