Success factors in ERP systems design implementation: an empirical investigation of the Indian industry

Authors:
Ashim Raj Singla;D. P. Goyal
Affiliations:
Institute of Management Technology, Hapur Road, Raj Nagar, Ghaziabad, India.;Institute of Management Technology, Hapur Road, Raj Nagar, Ghaziabad, India
Venue:
International Journal of Business Information Systems
Year:
2007

Citing 7
Cited 8

A framework for using OO mapping methods to rapidly configure ERP systems

Communications of the ACM
ERP Critical Success Factors: An Exploration of the Contextual Factors in Public Sector Institutions

HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8 - Volume 8
Enterprise Resource Planning: A Business Approach to Systems Development

HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 7 - Volume 7
Toward an integrated framework for modeling enterprise processes

Communications of the ACM - Homeland security
Making ERPs work: accountants and the introduction of ERP systems

European Journal of Information Systems
Understanding misalignment and cascading change of ERP implementation: a stage view of process analysis

European Journal of Information Systems - Special section: PACIS 2004
The management of cross-functional inter-dependencies in ERP implementations: emergent coordination patterns

European Journal of Information Systems - Special section: PACIS 2004

A hybrid GA-ant colony approach for exploring the relationship between IT and firm performance

International Journal of Business Information Systems
Information systems in the Indian manufacturing sector: extent of use and support for managerial roles

International Journal of Business Information Systems
ERP systems implementation success factors: IS and non-IS managers' perceptions

International Journal of Business Information Systems
Enterprise resource planning (ERP) selection for a medical devices manufacturing company

International Journal of Business Information Systems
A decision algorithm for ERP systems alignment

International Journal of Business Information Systems
Relationship bonding for a better knowledge transfer climate: An ERP implementation research

Decision Support Systems
An integrative framework for customer relationship management: towards a systems view

International Journal of Business Information Systems
Analysis of critical failure factors in ERP implementation: an Indian experience

International Journal of Business Information Systems

Quantified Score

Hi-index	0.00

Visualization

Abstract

Enterprise Resource Planning (ERP) systems are the most integrated information systems that cut across various organisations and functional areas. It has been observed that the majority of ERP systems proved to be a failure either in the design or its implementation. A number of reasons contribute in the success or failure of ERP systems. ERP systems inherently present unique risks due to tightly linked interdependencies of business processes, relational databases and process reengineering, and so on. Knowledge of such factors is important in the design of system and programme management as they contribute to the overall success of the system. In this paper, an attempt has been made to study the design factors for ERP systems in Indian organisations. To achieve this two public sector companies, namely PCL and PTL located in northern India, have been selected. Based on the study, various findings and recommendations have been put forward.