interactions
Requirements engineering: a roadmap
Proceedings of the Conference on The Future of Software Engineering
Technology probes: inspiring design for and with families
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
DPPI '03 Proceedings of the 2003 international conference on Designing pleasurable products and interfaces
Requirements Models in Context
RE '97 Proceedings of the 3rd IEEE International Symposium on Requirements Engineering
Cultural probes and the value of uncertainty
interactions - Funology
Moving from cultural probes to agent-oriented requirements engineering
OZCHI '06 Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Community Practices and Locative Media
Proceedings of the 11th International Conference on Human-Computer Interaction with Mobile Devices and Services
When users become collaborators: towards continuous and context-aware user input
Proceedings of the 24th ACM SIGPLAN conference companion on Object oriented programming systems languages and applications
Supporting the Collaborative Appropriation of an Open Software Ecosystem
Computer Supported Cooperative Work
Interacting with infrastructure: a case for breaching experiments in home computing research
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
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In this paper we present a new variation of cultural probes, called Infrastructure Probes (IP). IPs can be seen as an additional ethnographic method to get a deeper understanding of the user's working context and thus help to improve the collaboration between users and developers regarding requirements elicitation. They consist of a screenshot tool, a digital camera, Post-it's, forms, an IT diary and a writing pad, allowing end users to observe and document their use of the IT infrastructure in question with special emphasis on problematic situations. The results of a first evaluation of the concept show that IPs could supplement traditional ethnographic methods to give researchers as well as software engineers a deeper insight into the working habits of users, but could also be a means for users to document and exchange technology usages. For a reflection of the IP concept we conducted feedback workshops together with the participants of the evaluation. The feedback resulted in an improved version which is currently already under evaluation.