Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
interactions
The building blocks of experience: an early framework for interaction designers
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
CUU '00 Proceedings on the 2000 conference on Universal Usability
Understanding experience in interactive systems
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
Proceedings of the third Nordic conference on Human-computer interaction
Theory and method for experience centered design
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Computers in Entertainment (CIE) - Social television and user interaction
Fostering user-developer collaboration with infrastructure probes
Proceedings of the 2008 international workshop on Cooperative and human aspects of software engineering
EUROITV '08 Proceedings of the 6th European conference on Changing Television Environments
Building a unified framework for the practice of experience design
CHI '09 Extended Abstracts on Human Factors in Computing Systems
MARPLE investigates: an 'adversarial' approach to evaluating user experience
BCS-HCI '07 Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 2
Professional probes: a pleasurable little extra for the participant's work
IASTED-HCI '07 Proceedings of the Second IASTED International Conference on Human Computer Interaction
Trends in the living room and beyond
EuroITV'07 Proceedings of the 5th European conference on Interactive TV: a shared experience
Playful probing: making probing more fun
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction
Proceedings of the 8th international interactive conference on Interactive TV&Video
Investigating emotions in creative design
DESIRE '10 Proceedings of the 1st DESIRE Network Conference on Creativity and Innovation in Design
Expressing use: infrastructure probes in professional environments
IS-EUD'11 Proceedings of the Third international conference on End-user development
Computers in Entertainment (CIE) - Theoretical and Practical Computer Applications in Entertainment
A review of methods and frameworks for sonic interaction design: exploring existing approaches
CMMR/ICAD'09 Proceedings of the 6th international conference on Auditory Display
Involving players earlier in the game design process using cultural probes
Proceedings of the 4th International Conference on Fun and Games
Performative experience design
CHI '13 Extended Abstracts on Human Factors in Computing Systems
Using the Systematic Empathic Design Method for Customer-centered Products Development
Journal of Integrated Design & Process Science
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In this paper, we discuss and compare two user centred methods applied in concept design: observation and probes. The comparison is based on findings from two case studies. In these studies, user data was first inquired and then interpreted by a multidisciplinary design team, in order to support early user centered concept creation phase. The gathered user data and the current understanding of user experience served as a base for this reflection. In order to compare the findings, a framework of user experience qualities was generated from the point of view of concept design.