The affective reasoner: a process model of emotions in a multi-agent system
The affective reasoner: a process model of emotions in a multi-agent system
The role of emotion in believable agents
Communications of the ACM
This computer responds to user frustration
CHI '99 Extended Abstracts on Human Factors in Computing Systems
International Journal of Human-Computer Studies - Special issue: Subtle expressivity for characters and robots
International Journal of Human-Computer Studies - Special issue: Subtle expressivity for characters and robots
Learning empathy: a data-driven framework for modeling empathetic companion agents
AAMAS '06 Proceedings of the fifth international joint conference on Autonomous agents and multiagent systems
International Journal of Human-Computer Studies
Evaluating affective feedback of the 3d agent max in a competitive cards game
ACII'05 Proceedings of the First international conference on Affective Computing and Intelligent Interaction
A domain-independent framework for modeling emotion
Cognitive Systems Research
Expressions of Empathy in ECAs
IVA '08 Proceedings of the 8th international conference on Intelligent Virtual Agents
Automatic design of a control interface for a synthetic face
Proceedings of the 14th international conference on Intelligent user interfaces
A Wizard-of-Oz game for collecting emotional audio data in a children-robot interaction
Proceedings of the International Workshop on Affective-Aware Virtual Agents and Social Robots
Effects of (in)accurate empathy and situational valence on attitudes towards robots
Proceedings of the 5th ACM/IEEE international conference on Human-robot interaction
Requirements and building blocks for sociable embodied agents
KI'09 Proceedings of the 32nd annual German conference on Advances in artificial intelligence
Closing the loop: from affect recognition to empathic interaction
Proceedings of the 3rd international workshop on Affective interaction in natural environments
Designing interruptive behaviors of a public environmental monitoring robot
Proceedings of the 6th international conference on Human-robot interaction
Sharing emotions and space - empathy as a basis for cooperative spatial interaction
IVA'11 Proceedings of the 10th international conference on Intelligent virtual agents
How agents' turn-taking strategies influence impressions and response behaviors
Presence: Teleoperators and Virtual Environments
Proceedings of The 8th Australasian Conference on Interactive Entertainment: Playing the System
Sentic maxine: multimodal affective fusion and emotional paths
ISNN'12 Proceedings of the 9th international conference on Advances in Neural Networks - Volume Part II
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Recent research has shown that virtual agents expressing empathic emotions toward users have the potentiality to enhance human-machine interaction. To identify under which circumstances a virtual agent should express empathic emotions, we have analyzed real human-machine dialog situations that have led users to express emotion. The results of this empirical study have been combined with theoretical descriptions of emotions to construct a model of empathic emotions. Based on this model, a module of emotions has been implemented as a plug-in for JSA agents. It determines the empathic emotions (their types and intensity) of such agents in real time. It has been used to develop a demonstrator where users can interact with an empathic dialog agent to obtain information on their emails. An evaluation of this agent has enabled us to both validate the proposed model of empathic emotions and highlight the positive user's perception of the virtual agent.