The character, functions, and styles of instant messaging in the workplace
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Learning and reasoning about interruption
Proceedings of the 5th international conference on Multimodal interfaces
"Constant, constant, multi-tasking craziness": managing multiple working spheres
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A diary study of task switching and interruptions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Disruption and recovery of computing tasks: field study, analysis, and directions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Communication chains and multitasking
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The japanese garden: task awareness for collaborative multitasking
Proceedings of the 16th ACM international conference on Supporting group work
Collaboration Support for Activity Management in a Personal Cloud Environment
International Journal of Distributed Systems and Technologies
Capturing the mood: facebook and face-to-face encounters in the workplace
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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We present results from a field study investigating the influence of conversations on the multitasking behavior of computer users. We report on several findings, including the timing of the resumption of tasks following conversational interruptions and on the nature and rate of computing activities that are performed concurrently with conversation.