The state of the art in automating usability evaluation of user interfaces
ACM Computing Surveys (CSUR)
Cognitive walkthrough for the web
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Software Metrics: A Rigorous and Practical Approach
Software Metrics: A Rigorous and Practical Approach
Rapid Application Design and Testing of Web Usability
IEEE MultiMedia
Assessing the Reliability of Heuristic Evaluation for Website Attractiveness and Usability
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 5 - Volume 5
Proceedings of the 13th international conference on World Wide Web
The 2004 World Wide Web Conference ( in conjunction with ACM Conference on Electronic Commerce [EC'04])
Two psychology-based usability inspection techniques studied in a diary experiment
Proceedings of the third Nordic conference on Human-computer interaction
Comparing usability problems and redesign proposals as input to practical systems development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the 6th international conference on Web engineering
ICWE '06 Proceedings of the 6th international conference on Web engineering
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Web usability and evaluation: issues and concerns
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Proceedings of the 2007 international conference on Web information systems engineering
WISE'07 Proceedings of the 2007 international conference on Web information systems engineering
Quality of web usability evaluation methods: an empirical study on MiLE+
WISE'07 Proceedings of the 2007 international conference on Web information systems engineering
Towards to the validation of a usability evaluation method for model-driven web development
Proceedings of the 2010 ACM-IEEE International Symposium on Empirical Software Engineering and Measurement
Metrics for the evaluation of news site content layout in large-screen contexts
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability evaluation methods for the web: A systematic mapping study
Information and Software Technology
Six years of systematic literature reviews in software engineering: An updated tertiary study
Information and Software Technology
Crowdsourced web site evaluation with crowdstudy
ICWE'12 Proceedings of the 12th international conference on Web Engineering
A systematic review of quality attributes and measures for software product lines
Software Quality Control
CrowdStudy: general toolkit for crowdsourced evaluation of web interfaces
Proceedings of the 5th ACM SIGCHI symposium on Engineering interactive computing systems
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The challenge of developing more usable Web applications has motivated the appearance of a number of techniques, methods and tools to address Web usability issues. Although there are many proposals for supporting the development of usable Web applications, many developers are not aware of them and many organizations do not properly apply them. This paper reports on a systematic review of the use of usability evaluation methods in Web development. The objective of the review is to investigate what usability evaluation methods have been employed by researchers to evaluate Web artifacts and how they were employed. A total of 51 research papers have been reviewed from an initial set of 410 papers. The results show that 45% of the papers reviewed reported the use of evaluation methods specifically crafted for the Web and that the most employed method is user testing. In addition, the results of the review have identified several research gaps. Specifically, 80% of the evaluations are still performed at the implementation phase of Web applications development and 47% of the papers did not present any validation of the usability evaluation method(s) employed.