Social Effects of Virtual Assistants. A Review of Empirical Results with Regard to Communication

Authors:
Nicole C. Krämer
Affiliations:
University Duisburg-Essen, Duisburg, Germany 47057
Venue:
IVA '08 Proceedings of the 8th international conference on Intelligent Virtual Agents
Year:
2008

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Abstract

Early as well as recent evaluation studies indicated that embodied conversational agents induce social reactions on the part of the user. When confronted with virtual agents, human participants show communication behaviors that are similar to those shown in human-to-human interaction. The paper gives a review on relevant research.