"I Would Like to Trust It but" Perceived Credibility of Embodied Social Agents: A Proposal for a Research Framework

Authors:
Federico Tajariol;Valérie Maffiolo;Gaspard Breton
Affiliations:
OrangeLabs, France Telecom Group, Lannion, France 22300;OrangeLabs, France Telecom Group, Lannion, France 22300;OrangeLabs, France Telecom Group, Lannion, France 22300
Venue:
IVA '08 Proceedings of the 8th international conference on Intelligent Virtual Agents
Year:
2008

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Abstract

We suggest a research framework to evaluate users' perceived credibility when they interact with an ESA. Our research framework only addresses ESA's nonverbal features, thus we do not take the content and the rhetorical arguments of the message delivered by ESAs into account.