Does computer-generated speech manifest personality? an experimental test of similarity-attraction
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Effects of four computer-mediated communications channels on trust development
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The researcher's dilemma: evaluating trust in computer-mediated communication
International Journal of Human-Computer Studies - Special issue: Trust and technology
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Multiview: improving trust in group video conferencing through spatial faithfulness
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
In CMC we trust: the role of similarity
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Learning the lingo?: gender, prestige and linguistic adaptation in review communities
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Influence relation estimation based on lexical entrainment in conversation
Speech Communication
ACES: a cross-discipline platform and method for communication and language research
Proceedings of the 2013 conference on Computer supported cooperative work
Monitoring email to indicate project team performance and mutual attraction
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Trust and cooperation in text-based computer-mediated communication
Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration
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This study examines the relationship between linguistic mimicry and trust establishment in a text-chat environment. Twenty-six participant pairs engaged in a social dilemma investment game and chatted via Instant Messenger (IM) after every five rounds of investment. Results revealed that, within chat sessions, lexical mimicry (repetition of words or word phrases by both partners) was significantly higher for high-trusting pairs than for low-trusting pairs, but that lexical mimicry across chat sessions was significantly higher for low-trusting pairs than for high-trusting pairs. Theoretical and applied implications are discussed.