Feasibility of implementing B2B e-commerce in small and medium enterprises

Authors:
Tien-Chin Wang;Ying-Ling Lin
Affiliations:
Department of Information Management, I-Shou University, Ta-Hsu Hsiang, Kaohsiung County, Taiwan, R. O. C.;Department of Information Engineering, I-Shou University, Ta-Hsu Hsiang, Kaohsiung County, Taiwan, R. O. C.
Venue:
WSEAS Transactions on Information Science and Applications
Year:
2008

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Abstract

E-commerce has substantially affected the business world in the recent, and its importance is expected to continue increasing in future. Since implementing B2B e-commerce in small and medium enterprises (SMEs) is a long-term commitment and such enterprises are more limited in terms of resources than large enterprises, the predicted value of successful implementation is extremely useful in deciding whether to initiate B2B e-commerce. This investigation establishes an analytical hierarchy framework to help SMEs predicting implementation success as well as identifying the actions necessary before implementing B2B e-commerce to increase e-commerce initiative feasibility. The consistent fuzzy preference relation is used to improve decision making consistency and effectiveness. A case study involving six influences solicited from a Taiwanese steel company is used to illustrate the feasibility and effectiveness of the proposed approach.