Vers la plénitude de l'expérience utilisateur

  • Authors:
  • Jean-Marc Robert

  • Affiliations:
  • École Polytechnique de Montréal, Montréal, Québec

  • Venue:
  • Proceedings of the 20th International Conference of the Association Francophone d'Interaction Homme-Machine
  • Year:
  • 2008

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Abstract

The HCI domain has registered a rapid growth since its inception (1978--1983). The result is that one can take advantage of a body of knowledge, methods, and tools to design high quality interfaces which can meet the requirements of activities to be carried out and satisfy the users' needs and expectations. Nonetheless, the challenges to take up are numerous to continue to innovate and develop our domain. The goal is not only to realize useful and usable interfaces that can stand out thanks to the intelligence of their interactivity, but also to create interactive objects that are remarkable by the values they carry out (e.g., hedonism) and by the capacity to generate a good user experience. In this paper, we analyze the transition occurring in the HCI, where one moves from a focus on interface usability on the more including concept of user experience with the interactive object. The idea from now on is to make room to the pleasure of interacting with technology, to intellectual stimulation, to the strength of the flow experience with the activity, to the pride of being successful, to the enrichment due to exchanges with others, to the attachment for the object, and to aesthetics.