Coordination of communication: effects of shared visual context on collaborative work
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
It's About Time: Temporal Structuring in Organizations
Organization Science
"Constant, constant, multi-tasking craziness": managing multiple working spheres
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Beyond Bandwidth: Dimensions of Connection in Interpersonal Communication
Computer Supported Cooperative Work
Working together inside an emailbox
ECSCW'05 Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work
Communication chains and multitasking
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Human-Computer Interaction
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Today's employees are expected to be adept at the usage of multiple communication mediums. With secretaries now regarded as a frivolous luxury, people have essentially become professional "secretaries" of their own interactions. A large body of research in the HCI and CSCW literature has examined how information workers have appropriated certain communication mediums in order to accomplish work. However, how people must combine and integrate a multitude of media adroitly throughout a limited workday (approximately 8 hours) has been relatively ignored. Namely, I propose to examine through a combination of qualitative and quantitative techniques the temporal and sequential interdependence of different kinds of media. I will examine how/why such media combos arise and their psychological affects in the workplace.