The measurement of end-user computing satisfaction
MIS Quarterly
Knowledge workers' use of support software in Saudi Arabia
Information and Management
The relation between user satisfaction, usage of information systems and performance
Information and Management
Making a World of Difference: It in a Global Context
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Mission Critical: Realizing the Promise of Enterprise Systems
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From Control to Drift: The Dynamics of Corporate Information Infrastructures
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A synergic analysis for web-based enterprise resources planning systems
Computer Standards & Interfaces - XML Diffusion: Transfer and differentiation
A taxonomy of players and activities across the ERP project life cycle
Information and Management
An extension of the technology acceptance model in an ERP implementation environment
Information and Management
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Information and Management
European Journal of Information Systems - Special issue: Making enterprise systems work
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HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 02
Computers in Human Behavior
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Research on e-Government evaluation model based on the principal component analysis
Information Technology and Management
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Intelligent Decision Technologies - IT Service Management and Engineering: An Intelligent Decision-Making Support Systems Approach
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The primary objective of this paper is to identify the factors associated with computing satisfaction for existing legacy systems and the perceptions of usefulness and ease of use of an enterprise resource planning (ERP) system for Thai university staff. Questionnaires were used as a means to gain insights and perspective of ERP systems in Thai universities. The results found significant relationships between university tenure and system satisfaction, and that computer experience, age, prior knowledge and education were significantly related to ERP perceptions. Diversity is also required in administration staff to allow new ideas to be recognised and exploited. This study has investigated ERP as a new innovation at a very early stage in Thai universities. This research study has shown that potential adopters of ERP do have uncertainty about a new innovation and this compels them to find out more information about the innovation. Any efforts at persuasion should be staged over a period of time to allow a build-up of knowledge to occur in organisations that implement ERP. ERP training could then focus on explaining the advantages of ERP over the existing system, while providing users with 'hands on' experience of an ERP system.