Assessing the Quality of a Web-based Learning System for Nurses

Authors:
Chi-Yuan Chen;Ray-E Chang;Ming-Chien Hung;Mei-Hsin Lin
Affiliations:
Department of Information Management, National Chung Cheng University, Minsyong, Republic of China;Graduate Institute of Healthcare Organization Administration, College of Public Health, National Taiwan University, Taipei, Republic of China;Department of Electronic Commerce, WuFeng Institute of Technology, Chiayi, Republic of China;Potz Hospital, Department of Heath, Executive Yuan, Taipei, Republic of China
Venue:
Journal of Medical Systems
Year:
2009

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Abstract

Continuing professional education is essential for nurses to update their clinical skills and knowledge to meet the complex demands of current patient care. Compared to traditional in-class continuing education, a web-based learning system is efficient for nurses with a three shift-working schedule and is timely to deliver knowledge about newly emerging epidemics such as Severe Acute Respiratory Syndrome. Many studies reveal the advantages of various web-based learning systems but seldom evaluate them from the perspective of quality. This study develops an instrument to assess the quality of a web-based learning system for nurses' continuing education based on the quality dimensions of a mature information systems success model. The research results show that all indicators of the instrument provide a fit to the quality measurement of a web-based learning system and have high reliability and validity. Based on the research findings, implications and limitations are discussed.