Question asking when learning a text-editing system
International Journal of Man-Machine Studies
Questions and information systems
Questions and information systems
Help seeking, learning and contingent tutoring
Computers & Education
Journal of the American Society for Information Science and Technology
Information-problem solving: A review of problems students encounter and instructional solutions
Computers in Human Behavior
Supporting reflective web searching in elementary schools
Computers in Human Behavior
What matters in help-seeking? A study of help effectiveness and learner-related factors
Computers in Human Behavior
From Database to Knowledge: The Terrorist and Organized Criminal Search Database
Social Science Computer Review
"Afinando" a comunicação entre pares para melhorar a compreensão da mensagem do designer
Proceedings of the 10th Brazilian Symposium on on Human Factors in Computing Systems and the 5th Latin American Conference on Human-Computer Interaction
Relevant learning objects extraction based on semantic annotation
International Journal of Metadata, Semantics and Ontologies
| Hi-index | 0.00 |
Education researchers have amply documented the beneficial effects of help seeking on learning and understanding. Requesting help from teachers (or other human sources) when faced with a difficult task is now considered a self-regulated learning strategy. In a related domain, information search refers to learner-initiated efforts to obtain further task-related information from books or other non-human sources when undertaking an assignment. The integration of human and information-based resources in information and communication technology (ICT) tends to blur the distinction between help seeking and information searching, thus offering new perspectives on the study of the processes and skills involved in these activities. The aim of this paper is to redefine the boundaries between help seeking and information searching, by replacing the dichotomous definition (i.e., human versus non-human sources) by a more integrative theoretical framework. Beyond the obvious theoretical importance of the issue, clarifying the boundaries between seeking help and searching for information may contribute to the development of more effective forms of human and non-human support for technology-enhanced learning environments.