Summarizing email threads

Authors:
Owen Rambow;Lokesh Shrestha;John Chen;Chirsty Lauridsen
Affiliations:
Columbia University, New York, NY;Columbia University, New York, NY;Microsoft Research Asia, Beijing, China;Columbia University, New York, NY
Venue:
HLT-NAACL-Short '04 Proceedings of HLT-NAACL 2004: Short Papers
Year:
2004

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Abstract

Summarizing threads of email is different from summarizing other types of written communication as it has an inherent dialog structure. We present initial research which shows that sentence extraction techniques can work for email threads as well, but profit from email-specific features. In addition, the presentation of the summary should take into account the dialogic structure of email communication.