Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Email Categorization Using Fast Machine Learning Algorithms
DS '02 Proceedings of the 5th International Conference on Discovery Science
Mining newsgroups using networks arising from social behavior
WWW '03 Proceedings of the 12th international conference on World Wide Web
Centroid-based summarization of multiple documents
Information Processing and Management: an International Journal
Discovery and regeneration of hidden emails
Proceedings of the 2005 ACM symposium on Applied computing
Proceedings of the eleventh ACM SIGKDD international conference on Knowledge discovery in data mining
Scalable discovery of hidden emails from large folders
Proceedings of the eleventh ACM SIGKDD international conference on Knowledge discovery in data mining
Behavior-based modeling and its application to Email analysis
ACM Transactions on Internet Technology (TOIT)
Generating overview summaries of ongoing email thread discussions
COLING '04 Proceedings of the 20th international conference on Computational Linguistics
Detection of question-answer pairs in email conversations
COLING '04 Proceedings of the 20th international conference on Computational Linguistics
HLT-NAACL-Short '04 Proceedings of HLT-NAACL 2004: Short Papers
Improved affinity graph based multi-document summarization
NAACL-Short '06 Proceedings of the Human Language Technology Conference of the NAACL, Companion Volume: Short Papers
LexRank: graph-based lexical centrality as salience in text summarization
Journal of Artificial Intelligence Research
Information Processing and Management: an International Journal
Generating summary keywords for emails using topics
Proceedings of the 13th international conference on Intelligent user interfaces
Comments-oriented document summarization: understanding documents with readers' feedback
Proceedings of the 31st annual international ACM SIGIR conference on Research and development in information retrieval
Summarizing spoken and written conversations
EMNLP '08 Proceedings of the Conference on Empirical Methods in Natural Language Processing
Interactive, topic-based visual text summarization and analysis
Proceedings of the 18th ACM conference on Information and knowledge management
Detection of imperative and declarative question-answer pairs in email conversations
IJCAI'09 Proceedings of the 21st international jont conference on Artifical intelligence
Extracting Chinese question-answer pairs from online forums
SMC'09 Proceedings of the 2009 IEEE international conference on Systems, Man and Cybernetics
Exploiting neighborhood knowledge for single document summarization and keyphrase extraction
ACM Transactions on Information Systems (TOIS)
Mining discriminative items in multiple data streams
World Wide Web
Automatic summarisation of discussion fora
Natural Language Engineering
Interpretation and transformation for abstracting conversations
HLT '10 Human Language Technologies: The 2010 Annual Conference of the North American Chapter of the Association for Computational Linguistics
Exploiting conversation structure in unsupervised topic segmentation for emails
EMNLP '10 Proceedings of the 2010 Conference on Empirical Methods in Natural Language Processing
Multi-topical discussion summarization using structured lexical chains and cue words
CICLing'11 Proceedings of the 12th international conference on Computational linguistics and intelligent text processing - Volume Part II
Visual structured summaries of human conversations
Proceedings of the first international workshop on Intelligent visual interfaces for text analysis
Understanding information preview in mobile email processing
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
Visualisation de digests d'emails en entreprise
23rd French Speaking Conference on Human-Computer Interaction
ETree: Effective and Efficient Event Modeling for Real-Time Online Social Media Networks
WI-IAT '11 Proceedings of the 2011 IEEE/WIC/ACM International Conferences on Web Intelligence and Intelligent Agent Technology - Volume 01
TIARA: Interactive, Topic-Based Visual Text Summarization and Analysis
ACM Transactions on Intelligent Systems and Technology (TIST)
Discovering collective viewpoints on micro-blogging events based on community and temporal aspects
ADMA'11 Proceedings of the 7th international conference on Advanced Data Mining and Applications - Volume Part I
Collective viewpoint identification of low-level participation
APWeb'12 Proceedings of the 14th Asia-Pacific international conference on Web Technologies and Applications
Proceedings of the 2013 International Conference on Software Engineering
Multi-document summarization based on the Yago ontology
Expert Systems with Applications: An International Journal
Identification of collective viewpoints on microblogs
Data & Knowledge Engineering
Topic segmentation and labeling in asynchronous conversations
Journal of Artificial Intelligence Research
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Accessing an ever increasing number of emails, possibly on small mobile devices, has become a major problem for many users. Email summarization is a promising way to solve this problem. In this paper, we propose a new framework for email summarization. One novelty is to use a fragment quotation graph to try to capture an email conversation. The second novelty is to use clue words to measure the importance of sentences in conversation summarization. Based on clue words and their scores, we propose a method called CWS, which is capable of producing a summary of any length as requested by the user. We provide a comprehensive comparison of CWS with various existing methods on the Enron data set. Preliminary results suggest that CWS provides better summaries than existing methods.