Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Improving Web interaction on small displays
WWW '99 Proceedings of the eighth international conference on World Wide Web
Using information scent to model user information needs and actions and the Web
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Finding relevant documents using top ranking sentences: an evaluation of two alternative schemes
SIGIR '02 Proceedings of the 25th annual international ACM SIGIR conference on Research and development in information retrieval
Taking email to task: the design and evaluation of a task management centered email tool
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Sorting Out Searching on Small Screen Devices
Mobile HCI '02 Proceedings of the 4th International Symposium on Mobile Human-Computer Interaction
Understanding email use: predicting action on a message
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Interaction in 4-second bursts: the fragmented nature of attentional resources in mobile HCI
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Effective search results summary size and device screen size: is there a relationship?
Information Processing and Management: an International Journal
Generating overview summaries of ongoing email thread discussions
COLING '04 Proceedings of the 20th international conference on Computational Linguistics
Summarizing email conversations with clue words
Proceedings of the 16th international conference on World Wide Web
How people use the web on mobile devices
Proceedings of the 17th international conference on World Wide Web
Generating summary keywords for emails using topics
Proceedings of the 13th international conference on Intelligent user interfaces
Evaluating advanced search interfaces using established information-seeking models
Journal of the American Society for Information Science and Technology
When more is less: the paradox of choice in search engine use
Proceedings of the 32nd international ACM SIGIR conference on Research and development in information retrieval
HLT-NAACL-Short '04 Proceedings of HLT-NAACL 2004: Short Papers
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Browsing a collection of information on a mobile device is a common task, yet it can be difficult due to the small size of mobile displays. A common trade-off offered by many current mobile interfaces is to allow users to switch between an overview and detailed views of particular items. An open question is how much preview of each item to include in the overview. Using a mobile email processing task, we attempted to answer that question. We investigated participants' email processing behaviors under differing preview conditions in a semi-controlled, naturalistic study. We collected log data of participants' actual behaviors as well as their subjective impressions of different conditions. Our results suggest that a moderate level of two to three lines of preview should be the default. The overall benefit of a moderate amount of preview was supported by both positive subjective ratings and fewer transitions between the overview and individual items.