Richness, power cues and email text
Information and Management
Flaming in electronic communication
Decision Support Systems
Clarifying the effects of internet monitoring on job attitudes: the mediating role of employee trust
Information and Management
Journal of Management Information Systems
Explaining non-work-related computing in the workplace: A comparison of alternative models
Information and Management
Anger and flaming in computer-mediated negotiation among strangers
Decision Support Systems
International Journal of Information Management: The Journal for Information Professionals
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We examined cyber incivility in the workplace of Singapore and also examined its impact on employee job satisfaction, organizational commitment, quit intention, and workplace deviance. Data were collected from 192 employees. Results of the survey showed that male supervisors engaged in active forms of cyber incivility while female supervisors engaged in passive cyber incivility. Regression analyses also showed that cyber incivility was negatively related to employees' job satisfaction and organizational commitment. Employees who experienced cyber incivility were also more likely to quit their jobs or engaged in deviant behavior against their organization. Thus, cyber incivility has negative consequences on both individuals and organizations. Consequently, it is important that firms educate employees and have appropriate policies to discourage cyber incivility.