The building blocks of experience: an early framework for interaction designers
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
UCPCD: user-centered product concept design
Proceedings of the 2003 conference on Designing for user experiences
Experience clip: method for user participation and evaluation of mobile concepts
PDC 04 Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices - Volume 1
Funology
THE WAY I SEE IT: Memory is more important than actuality
interactions - The Counterfeit You
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing interaction with media façades: a case study
Proceedings of the Designing Interactive Systems Conference
When a video game transforms to mobile phone controlled team experience
Proceeding of the 16th International Academic MindTrek Conference
Analyzing users' narratives to understand experience with interactive products
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Extracting usability and user experience information from online user reviews
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Accessibility in smartphone applications: what do we learn from reviews?
Proceedings of the 15th International ACM SIGACCESS Conference on Computers and Accessibility
| Hi-index | 0.00 |
User experience (UX) has been under extensive research in recent years. One of the key questions has been how to evaluate user experience. Several methods such as diaries, experience sampling and questionnaires have been used for collecting data on user experience with a product. Although these methods provide valuable data, they may lack obtaining rich descriptions of UX in users' everyday lives. We have approached the question of UX evaluation by experience reports which are open-ended experience stories written by the users after using their products in real contexts of use. In this paper, we describe a field study in which 21 participants wrote 116 experience reports about UX with their personal products such as smart phones and MP3 players. The reports were analyzed with predefined context and experience categorizations to identify core experiences. We discuss our initial findings on the applicability of the method to evaluate UX.