CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research
BT Technology Journal
Influencing group participation with a shared display
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Using social geometry to manage interruptions and co-worker attention in office environments
GI '05 Proceedings of Graphics Interface 2005
Social Networks as Health Feedback Displays
IEEE Internet Computing
Using kinetic typography to convey emotion in text-based interpersonal communication
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Analyzing and supporting collaboration in cooperative computer-mediated communication
CSCL '05 Proceedings of th 2005 conference on Computer support for collaborative learning: learning 2005: the next 10 years!
Cobot in LambdaMOO: An Adaptive Social Statistics Agent
Autonomous Agents and Multi-Agent Systems
OCSC'11 Proceedings of the 4th international conference on Online communities and social computing
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Feedback intervention in computer-mediated situations can be interpreted as a way to augment communication. According to this idea, this study investigates the effect of providing a group with a Social Network Analysis-based feedback on communication in an on-line game where players talk to each other via textual chat. Three different situations across two different sessions were compared: an Informed Group with a correct feedback, a not-Informed Group with no feedback and a mis-Informed group with an incorrect feedback. Results show that giving correct information increases the related dimensions of communication, while the absence of feedback and the incorrect feedback were not accompanied by any significant modification.