A large scale study of text-messaging use

  • Authors:
  • Agathe Battestini;Vidya Setlur;Timothy Sohn

  • Affiliations:
  • Nokia Research Center, Palo Alto, CA, USA;Nokia Research Center, Palo Alto, CA, USA;Nokia Research Center, Palo Alto, CA, USA

  • Venue:
  • Proceedings of the 12th international conference on Human computer interaction with mobile devices and services
  • Year:
  • 2010

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Abstract

Text messaging has become a popular form of communication with mobile phones worldwide. We present findings from a large scale text messaging study of 70 university students in the United States. We collected almost 60, 000 text messages over a period of 4 months using a custom logging tool on our participants' phones. Our re- sults suggest that students communicate with a large number of contacts for extended periods of time, engage in simultaneous conversations with as many as 9 contacts, and often use text messaging as a method to switch between a variety of communication mediums. We also explore the content of text messages, and ways text message habits have changed over the last decade as it has become more popular. Finally, we offer design suggestions for future mobile communication tools.