Affective computing
Human motion analysis: a review
Computer Vision and Image Understanding
Designing robust, open electronic marketplaces of contract net agents
ICIS '99 Proceedings of the 20th international conference on Information Systems
First impressions: emotional and cognitive factors underlying judgments of trust e-commerce
Proceedings of the 3rd ACM conference on Electronic Commerce
Proceedings of HCI International (the 8th International Conference on Human-Computer Interaction) on Human-Computer Interaction: Ergonomics and User Interfaces-Volume I - Volume I
To feel or not to feel: the role of affect in human-computer interaction
International Journal of Human-Computer Studies - Application of affective computing in human—Computer interaction
Affective computing: challenges
International Journal of Human-Computer Studies - Application of affective computing in human—Computer interaction
Communicating emotions in online chat using physiological sensors and animated text
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Evaluating a Computational Model of Emotion
Autonomous Agents and Multi-Agent Systems
When emotion does not mean loss of control
Lecture Notes in Computer Science
Emotional usability of customer interfaces: focusing on cyber banking system interfaces
CHI EA '97 CHI '97 Extended Abstracts on Human Factors in Computing Systems
Speech emotion recognition based on a hybrid of HMM/ANN
AIC'07 Proceedings of the 7th Conference on 7th WSEAS International Conference on Applied Informatics and Communications - Volume 7
A simple approach to facial expression recognition
CEA'07 Proceedings of the 2007 annual Conference on International Conference on Computer Engineering and Applications
Toward Emotional E-Commerce: The Customer Agent
KES '08 Proceedings of the 12th international conference on Knowledge-Based Intelligent Information and Engineering Systems, Part I
Association between facial expressions and symbolic images among different educational backgrounds
WSEAS TRANSACTIONS on COMMUNICATIONS
Computational Intelligence: An Introduction
Computational Intelligence: An Introduction
ACII'05 Proceedings of the First international conference on Affective Computing and Intelligent Interaction
A domain-independent framework for modeling emotion
Cognitive Systems Research
Identifying Motivations for the Use of Commercial Web Sites
Information Resources Management Journal
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During recent years, the use of intelligent systems in eCommerce has increased significantly, providing a new perspective on the overall online shopping experience. The rapid growth of eCommerce has motivated many studies on the relationship between website design, company reputation, and purchase intent. Understanding emotion is important in gaining insight on how to efficiently satisfy the needs of the eCommerce customer. Emotion recognition techniques based on modern mathematical models using computational intelligence are presented. Progression within this field of study is highlighted. The requirements for designing of intelligent emotion-oriented eCommerce systems are defined. A model for simulation of intelligent emotion-oriented eCommerce systems is proposed. It is an important tool supporting the experimental study and design of emotion-oriented eCommerce systems.