Shared identity helps partially distributed teams, but distance still matters

  • Authors:
  • Nathan D. Bos;Ayse Buyuktur;Judith S. Olson;Gary M. Olson;Amy Voida

  • Affiliations:
  • Johns Hopkins University, Laruel, MD, USA;University of Michigan, Ann Arbor, MI, USA;University of California at Irvine, Irvine, CA, USA;University of California at Irvine, Irvine, CA, USA;University of California at Irvine, Irvine, CA, USA

  • Venue:
  • Proceedings of the 16th ACM international conference on Supporting group work
  • Year:
  • 2010

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Abstract

Previous research on partially distributed teams has revealed a cluster of problems, including difficulty coordinating, 'ingroup' formation among members in different locations, and lower trust in teammates across distance. But these prior studies involved groups of strangers; would pre-existing groups have the same problems? We recruited groups from the same fraternity or sorority to test groups with a pre-existing shared identity. We found that these groups did indeed coordinate work better, cooperated more, and were more willing and able to take on larger scale projects. However, even within these high-performing shared identity groups, there were significant differences between collocated and remote members in performance, group efficacy, and sense of group identity.