Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Instant messaging in teen life
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Discovery and Integration of Mobile Communications in Everyday Life
Personal and Ubiquitous Computing
Emerging research methods for understanding mobile technology use
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
Always connected: a longitudinal field study of mobile communication
Telematics and Informatics
Mobile social software: realizing potential, managing risks
CHI '06 Extended Abstracts on Human Factors in Computing Systems
It's worth the hassle!: the added value of evaluating the usability of mobile systems in the field
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
A framework for mobile evaluation
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Social Tagging Behaviour in Community-Driven Question Answering
WI-IAT '08 Proceedings of the 2008 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology - Volume 01
Exploring personal broadcast channels for rich media sharing in close relationships
Proceedings of the 7th International Conference on Mobile and Ubiquitous Multimedia
Designing for the living room: long-term user involvement in a living lab
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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In this paper we present a case study of a longitudinal in-situ observation that involves a new social application for mobile communication. Our study demonstrates the need for an adaptive approach to planning, design, and implementation that is responsive to emerging social and infrastructure conditions. This represents a shift from traditional longitudinal studies that observe prototype systems with fixed sets of affordances. In the case of mobile and social applications there is a complex interaction between the social dynamics, the new technology, and the mobile infrastructure. Exploratory research thus requires approaches that can deal with such complex conditions. That includes a high level of prototype plasticity to ensure adoption and sustained use that is needed for longitudinal in-situ research. The social aspects dictate specific forms of instrumentation to enable observation of social interactions and mechanisms to inject the new technology into an existing social and communication ecosystem. Our study demonstrates the evolving use of complementary techniques and in-situ modifications of the prototype to support longitudinal observations in a real setting.