Communications of the ACM - Special issue Participatory Design
interactions
At home with the technology: an ethnographic study of a set-top-box trial
ACM Transactions on Computer-Human Interaction (TOCHI)
Design at Work: Cooperative Design of Computer Systems
Design at Work: Cooperative Design of Computer Systems
Participatory Design: Issues and Concerns
Computer Supported Cooperative Work
Technology probes: inspiring design for and with families
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Participatory It Design: Designing for Business and Workplace Realities
Participatory It Design: Designing for Business and Workplace Realities
Ambient intelligence: visualizing the future
Proceedings of the working conference on Advanced visual interfaces
Domestic Routines and Design for the Home
Computer Supported Cooperative Work
A living laboratory for the design and evaluation of ubiquitous computing technologies
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Re-using users: co-create and co-evaluate
Personal and Ubiquitous Computing
Fieldwork for Design: Theory and Practice (Computer Supported Cooperative Work)
Fieldwork for Design: Theory and Practice (Computer Supported Cooperative Work)
Computers in Entertainment (CIE) - Social television and user interaction
Ambient social tv: drawing people into a shared experience
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Concept Design with a Living Lab Approach
HICSS '09 Proceedings of the 42nd Hawaii International Conference on System Sciences
A living lab research approach for mobile TV
Proceedings of the seventh european conference on European interactive television conference
Bringing the television experience to other media in the home: an ethnographic study
Proceedings of the seventh european conference on European interactive television conference
A case study of real-world testing
Proceedings of the 7th International Conference on Mobile and Ubiquitous Multimedia
HICSS '10 Proceedings of the 2010 43rd Hawaii International Conference on System Sciences
Co-designing communication technology with and for families: methods, experience, results and impact
The disappearing computer
Participation in design things
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Proceedings of the 9th International Conference on Mobile and Ubiquitous Multimedia
Jumping between devices and services: towards an integrated concept for social tv
Proceddings of the 9th international interactive conference on Interactive television
In-situ everywhere: a qualitative feedback infrastructure for cross platform home-IT
Proceedings of the 10th European conference on Interactive tv and video
New technology@home: impacts on usage behavior and social structures
Proceedings of the 10th European conference on Interactive tv and video
Designing with users for domestic environments: methods - challenges - lessons learned
Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing
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Living Labs provide a research infrastructure for long-term user involvement in Participatory Design processes. Users take part in software co-creation during context analysis, for concept development, reflecting on early-stage prototypes and evaluations in the field. In this paper we describe lessons learned from our Living Lab in the area of home entertainment, with 27 participants from 16 households, over a 2.5 year period. We show that this kind of long-term participation of users involves various challenges over the lifetime of the project. We highlight several aspects that need to be considered carefully when setting up such a Living Lab, concerning the selection of participants, maintenance of participants' motivation, establishment of a trust relationship, and the coordination of collaboration.