How fluent is your interface?: designing for international users

  • Authors:
  • Patricia Russo;Stephen Boor

  • Affiliations:
  • Human Interface Engineering, SunSoft Two Elizabeth Drive, Chelmsford, MA;Analytical Services, The Boston Company, One Cabot Road, Medford, MA

  • Venue:
  • CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
  • Year:
  • 1993

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Abstract

To successfully build bridges between worlds, user interface designers must increase their awareness of cross-cultural differences, and make changes to the traditional software development process. Creating fluent interfaces for international markets goes beyond translating text and date, time, and number formats. This paper presents and explains a cross-cultural checklist of issues including text, local formats, images, symbols, colors, flow, and product functionality. Suggestions for an effective international product development cycle are provided. The suggested development cycle incorporates international design feedback and usability testing before the initial product is released.