Social information filtering: algorithms for automating “word of mouth”
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Communications of the ACM
The elements of computer credibility
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Web search behavior of Internet experts and newbies
Proceedings of the 9th international World Wide Web conference on Computer networks : the international journal of computer and telecommunications netowrking
Communications of the ACM
What makes Web sites credible?: a report on a large quantitative study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Believe it or not: factors influencing credibility on the Web
Journal of the American Society for Information Science and Technology
Bounded rationality and satisficing in young people's Web-based decision making
Journal of the American Society for Information Science and Technology
Web Wisdom; How to Evaluate and Create Information Quality on the Webb
Web Wisdom; How to Evaluate and Create Information Quality on the Webb
On-line trust: concepts, evolving themes, a model
International Journal of Human-Computer Studies - Special issue: Trust and technology
The Wisdom of Crowds
Impact of social influence in e-commerce decision making
Proceedings of the ninth international conference on Electronic commerce
Aesthetics and credibility in web site design
Information Processing and Management: an International Journal
Journal of the American Society for Information Science and Technology
Information Processing and Management: an International Journal
Born Digital: Understanding the First Generation of Digital Natives
Born Digital: Understanding the First Generation of Digital Natives
Towards an integrated crowdsourcing definition
Journal of Information Science
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Social feedback in the form of audience ratings, community tags, recommendations, and text comments is becoming increasingly commonplace on the Web. Prior research has uncovered a number of Web site features that can impact its perceived credibility. However, to date research has not investigated whether social feedback on a Web page can influence the perceived credibility of the information on the page or increase or decrease the likelihood that an individual will subsequently use the information contained within it. This paper describes a study investigating whether one type of social feedback, audience ratings, can influence perceptions of credibility. The results of the study suggest that the type of audience feedback, positive, mixed, or negative, can influence perceptions of credibility while the size of the audience giving feedback does not. Also, audience feedback does not appear to increase the likelihood of use of the information on a web page.